Travoila is built on a simple promise: your trips are yours. We don't collect personal data to sell or analyze your behavior across the web. This page explains exactly what data the app uses, why, and where it lives.
What we collect
We collect only what's strictly necessary to run the features you use.
- ●Account: an email address and a password hash, so you can sign in and keep your trips synced across devices. Email is never used for marketing.
- ●Trip data: trips, days, stops, journal entries, packing lists, and travel guides you create. Stored on our server so you can access them across devices.
- ●Profile picture (optional): if you upload one, it's stored as a small image on our server. Nothing more.
- ●Username (optional): a public handle other Travoila users can use to share guides with you. You choose it.
- ●Location while using the app (optional): when you allow foreground location, coordinates may be sent to our server and the service powering the feature—for example weather, nearby-place search, routing, or an AI request. We do not collect background location.
- ●Push notification token (optional): if you enable trip reminders, we store the device token and timezone needed to deliver them. You can turn reminders off at any time.
What we don't collect
- ●Analytics or usage tracking inside the app — no third-party SDKs reading what you tap.
- ●Your contacts, photos library, microphone, or messages.
- ●Background location. We do not request or collect location while the app is closed.
- ●Crash analytics tied to your identity.
What stays on your device
These never leave your phone unless you explicitly export them:
- ●Your unit preference (°F vs °C, mi vs km).
- ●Your active-trip preference (which trip you're focused on right now).
- ●Your theme preference (light / dark / system).
Third-party services we use
Travoila is a small app and we lean on a few well-known services to deliver core features. Your data passes through them only as needed for the feature to work.
- ●Google Places and Routes — for place search, photos, reviews, and route calculations. Search queries and, when needed, coordinates are sent to Google.
- ●Apple Maps / Google Maps — for map rendering and turn-by-turn directions.
- ●Open-Meteo — for weather forecasts. We send only coordinates; no account info.
- ●Anthropic (Claude) — when you use AI suggestions, replanning, optimization, or packing features, the relevant prompt, trip context, and optional foreground location are sent for that request.
- ●Perplexity — finds current events using the trip destination and dates. It does not receive your account email or password.
- ●Expo — delivers optional trip reminders using a device push token and notification content.
- ●RevenueCat (when payments are enabled) — manages App Store subscription receipts. Receives an anonymous user ID and the receipt data Apple provides; nothing else.
- ●Travelpayouts — powers flight search. We send the departure and destination airport codes and your travel dates. It does not receive your name, email, or account details.
We use no marketing-attribution or analytics SDKs. If that ever changes, this page is the first thing we update.
Flight search and booking links
Flight results come from Travelpayouts, an affiliate network. To search, we send the airport codes and dates for that search only — never your name, email, or account details. Results are ordered by price. We do not reorder or promote fares based on what we might earn.
Tapping a fare opens the airline or travel agency's own site in your browser, and you leave Travoila at that point. That company becomes responsible for your data from then on: it may set its own cookies, record that Travoila referred you, and apply its own privacy policy, which we don't control. If you go on to book, we may earn a commission at no extra cost to you. We never see your payment details, passport information, or booking confirmation — those go directly to them.
We deliberately open these links in your normal browser rather than an in-app window, so the site is subject to the tracking protections and settings you've already chosen there.
Push notifications
Travoila does not send marketing pushes. If you enable reminders, we may send trip countdowns, packing nudges, daily agendas, recap reminders, and weather alerts. You opt in through the operating-system permission prompt and can disable reminders in the app or device settings.
Children
Travoila is not directed at children under 13. We don't knowingly collect data from children. If you're a parent and believe your child signed up, contact us and we'll delete the account.
Your rights
- ●Access: every trip / journal / list you've created is visible inside the app. We don't store anything secret about you.
- ●Export: you can export any trip as PDF or .ics calendar from the Plan screen.
- ●Deletion: Settings → Delete account immediately removes access to your account and permanently deletes every trip, journal entry, packing list, guide, and AI history attached to it. Uploaded images are queued for secure deletion after a short safety delay and retried automatically if storage is temporarily unavailable.
Where data is stored
Account and trip data are stored in our managed PostgreSQL database hosted in the United States. Connections are encrypted in transit (TLS).
Changes to this policy
If we make material changes — for example, adding a new third-party service or collecting a new piece of data — we'll update this page and bump the "last updated" date at the top. For significant changes, we'll notify you in-app before the change takes effect.
Contact
Questions about privacy? Email [email protected].